"We are in a short outage with a tight work schedule. These individuals are to be commended for their attention to detail, hard work, and tenacity. They have exemplified ownership in this project to the extent that they have honored your company as a leader in Cooling Tower Service. I have worked for many years in the power and oil refining industry and on numerous projects with many contractors. These individuals are of the highest quality and standards. Their character and integrity have deeply impressed me and I would always request their attendance at future outages and overhauls. In addition they have respected the name of Amertech Tower services in my eyes."